Informativa sulle spedizioni
Shipping Policy
Effective Date: July 25, 2026
Shipping Fees and Delivery Areas
Thank you for shopping with The Outfitter Department Store.
We currently offer international shipping to the following countries and regions:
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Spain
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Portugal
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Poland
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Czech Republic
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Slovakia
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Slovenia
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Bulgaria
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Greece
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Romania
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Austria
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Italy
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Croatia
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Estonia
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Lithuania
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Latvia
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Germany
All prices displayed on our website include applicable taxes where required. Customers are generally not required to pay additional taxes at checkout unless otherwise required by local customs regulations.
Delivery Time
Order Processing Time: 3–5 business days after payment confirmation.
Estimated Shipping Time: 5–8 business days.
Estimated Total Delivery Time: 5–13 business days.
Shipping Method: UPS / FedEx
Shipping Fee: Free
Orders placed on weekends or public holidays will be processed on the next business day. Our warehouse operates Monday through Friday, excluding public holidays.
Courier Delivery and Tracking
We partner with trusted international carriers, including UPS and FedEx, to ensure safe and reliable delivery.
After your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information is generally available within 24 hours after shipment, although updates may take up to 72 hours during holidays or promotional periods.
If you experience any problems tracking your package, please contact us. We aim to respond to all inquiries within 48 hours.
Email:
frederickdunlap3199@gmail.com
Delivery Delays
Estimated delivery times are provided for reference only and may be affected by circumstances beyond our control, including:
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Severe weather conditions
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Customs inspections
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Shipping carrier delays
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High seasonal order volumes
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Public holidays
If your shipment is delayed, please contact us and we will gladly assist you in checking the latest shipping status.
Order Cancellation and Modifications
Before Shipment
Orders may be cancelled or modified free of charge before they have been dispatched.
This includes changes to:
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Shipping address
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Ordered products
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Quantity of items
After Shipment
Once an order has been shipped, we are unable to cancel or modify it.
If a shipment is refused by the customer or returned to us, it will be handled in accordance with our Return & Refund Policy. Where permitted by applicable law, any shipping costs incurred may be deducted from the refund.
Customs Duties and Import Taxes
International orders may be subject to customs duties, import taxes, or other local fees imposed by the destination country's customs authorities.
These charges are the responsibility of the customer.
The Outfitter Department Store has no control over these charges and cannot estimate their amount. For additional information, please contact your local customs office before placing an order.
Contact Information
If you have any questions regarding shipping, delivery, or your order, please contact us:
The Outfitter Department Store
Company ID: 20101117909 (Colorado Domestic Profit Corporation)
Date of Incorporation: February 25, 2010
Address:
21 Pike Drive
Pagosa Springs, CO 81147
United States